Apartment BANK House, 1-2 bedroom apartments
1st - 4th floor
User: BANK House
Passwort: Guest4GRIWA!
You can store your luggage on the day of arrival/departure in the BANK House in the basement -1.
We are happy to offer you an interim cleaning on request.
Extra cleaning: CHF 60.00 per hour
Additional towels: CHF 15.00 per person
Change of bed linen: CHF 30.00 per person
Washing machine and dryer are located in the basement (see below picture). The door to the laundry room you can open with the key card. There are two laundry pods in the apartment in the small plastic box (see below picture). If you need more you can contact the office and we will bring you for CHF 1 each more pods: +41 33 854 10 10.
Please note that the door to the basement is closed from 7:30 p.m. to 7:30 a.m. Please use the elevator during this time.


In Switzerland, tap water is safe to drink.
Central heating
Located above the wardrobe.
Located in the entrance area.
No private parking available, please use the public parking areas.
Interlaken, Jungfraustrasse
Smoking is prohibited in all interiors of our facilities
(It is allowed on the balcony and outdoor areas)
ممنوع التدخين في الأماكن الداخلية التي توجد بها مرافقنا
(يُسمح بالتدخين في الشرفات والمنطقة الخارجية)
Any damage that occurs in the apartment during your stay must be reported to GRIWA RENT latest upon departure.
يجب إبلاغ GRIWA RENT بجميع الأضرار التي تحدث أثناء تواجدك في الشقة وذلك حتى وقت
مغادرتك بحد أقصى.
Who triggers a false alarm at the fire alarm system in the building pays the full costs
(up to CHF1000.00 per operation).
إذا تم إطلاق إنذار الحريق عن طريق الخطأ ، فسوف يتحمل
الضيوف التكاليف الكاملة لنشر فرقة الإطفاء (حتى
1،000.00 فرنك سويسري كل عملية نشر).
If the apartment key is lost, you are fully liable for the replacement.
(Depending on the property, this amount can be up to CHF 1,000.00.)
تتحمل أنت بشكل كامل المسؤولية كاملة عن فقدان مفاتيح شقتك ويجب عليك دفع تعويضها.
(ويمكن أن يصل هذا المبلغ حسب نوع الشقة إلى 1000 فرنك سويسري.)
The sun blinds must always be retracted in rain and wind. If the blinds are damaged, the repair costs will be charged in full. (up to CHF 2000 per repair)
في حالة وجود أمطار ورياح يجب إغلاق ستائر الوقاية من الشمس. وفي حالة تلف الستائر سوف
تتحمل تكاليف إصلاحها بشكل كامل. (تصل تكاليف الإصلاح إلى 2000 فرنك سويسري)
Night rest is from 10.00 pm to 8.00 am
(This is a Swiss law, please speak at a moderate volume in the living rooms, on the balcony and in the staircase. Your neighbors will be grateful.)
فترة الراحة الليلية من الساعة 22:00 مساء حتى 8:00 مساء
(هذا قانون سويسري، يُرجى الحديث في الغرف وفي الشرفة وفي منطقة درج السلم بصوت لا
يتجاوز مستوى صوت الغرفة. ويدين لك جيرانك بالشكر لهذا التصرف.)
Important information for your departure | معلومات مهمة لمغادرتك:
Check-out is possible latest by 10:00 a.m.. If you want to store luggage after your check-out, there is a luggage storage in the ground floor (see below picture).
يمكن تسجيل المغادرة في موعد أقصاه الساعة 10:00 صباحاً. إذا كنت ترغب في تخزين الأمتعة بعد تسجيل المغادرة، يتوفر مخزن للأمتعة في الطابق الأرضي (انظر الصورة أدناه).
Please take all groceries from the kitchen and refrigerator with you when you leave.
نرجو أن تأخذ معك قبل المغادرة جميع المواد الغذائية الموجودة بالمطبخ وخزانة المطبخ.
Please remember to switch off unnecessary lights during the night and when leaving the apartment.
نرجو التفكير في إطفاء الأضواء غير الضرورية أثناء الليل وعند مغادرة الشقة.
Please lock all windows and the entrance door.
Please leave the keys (waste and game key) on the table
يُرجى ترك المفاتيح (مفتاح النفايات ومفتاح اللعبة) على الطاولة
These services are not included in the final cleaning and must be done by you on departure. | هذه الخدمات غير مشمولة في التنظيف النهائي ويجب عليك تحمل تكاليفها عند المغادرة.
Please put dirty dishes in the dishwasher and switch it on before leaving the apartment.
نرجو وضع الأواني المتسخة في غسالة الأطباق وتشغيلها قبل مغادرة الشقة.
Please dispose of waste, including bathroom waste, with the prepaid garbage bags, as well as glass, cans and plastic bottles at the recycling stations. Paper and cardboard can be handed in at the office.
نرجو التخلص من القمامة بما في ذلك قمامة المرحاض بأكياس القمامة غير المجانية وكذلك
من الزجاج والعلب والزجاجات البلاستيكية في مراكز التخلص من القمامة المحددة. مكنك تسليم
الورق والكرتون في المكتب عند المغادرة
Please support our cleaning team with these points. If the apartment is excessively dirty, dishes are dirty or rubbish is not disposed of, we reserve the right to charge additional cleaning costs.
نرجو مساعدة فريق التنظيف لدينا في هذه الأمور. في حالة اتساخ الشقة بشكل كبير أو وجود أوان
متسخة أو قمامة لم يتم التخلص منها، فإننا نحتفظ لنفسنا بالحق في احتساب المزيد من تكاليف
النظافة.

You can put all garbage in the garbage bag. You can leave glass bottles in the kitchen and the cleaning team will take them away after you leave. The container for the garbage bag is located behind the house in the alley (see PDF document below, which describes where the container is located). The key for the container is located below the kitchen sink.
يمكنك وضع كل القمامة في كيس القمامة. يمكنك ترك الزجاجات في المطبخ، وسيقوم فريق التنظيف بأخذها بعد مغادرتك. تقع حاوية كيس القمامة خلف المنزل في الزقاق (انظر الصورة والوثيقة أدناه، والتي تصف مكان الحاوية. يوجد مفتاح الحاوية بجوار باب الشقة.
Please dispose the garbage properly and use only rubbish bags!
يرجى التخلص من النفايات بشكل صحيح واستخدام أكياس النفايات فقط!
Leftover food can be disposed of with the normal waste.
يمكن التخلص من بقايا الطعام مع النفايات العادية.

Waste disposal bags are available in supermarkets.
تتوفر أكياس التخلص من النفايات في محلات السوبر ماركت.
In case of fire, it is important to intervene immediately in order to limit damage as far as possible. Keep calm and obey the three golden rules of behavior:
1. Give the alarm
Alert the fire brigade: telephone 118.
warn people at risk.
2. Rescue
Rescue people and animals from the burning room / area.
Close windows and doors, and leave the site of the fire via the escape routes.
If staircases are obscured by smoke: stay in the unit and wait by the window for the fire brigade.
3. Extinguish
Fight the fire with the appropriate equipment (hand-held fire extinguisher, fire blanket, etc.)
Brief the firefighter when they arrive.
Source: ch.ch A service of the Confederation, cantons and municipalities.
Load the dishes into the dishwasher and insert the dishwasher tab like on the below picture described. Close the door and switch the machine on
Select the desired program
Press Start
If you need more tabs you can get in contact with the office: +41 33 854 10 10.




The door to the laundry room you can open with the key card.
Fill the machine with your laundry and place the laundry pod in the washing machine (on top of the clothes). You will find the laundry pod in the small plastic box in your home
Close the door
Switch on the washing machine
Select a program
Start the program
Wait until the program is finished, only then can the door be opened
Switch the machine off again after use
Clean the machine after each use
There are two laundry pods in the apartment in the small plastic box (see below picture). If you need more you can contact the office and we will bring you for CHF 1 each more pods: +41 33 854 10 10.


Load the dryer with your laundry and close the door
Switch the dryer on
Select a program
Start the program
Wait until the program is finished, only then can the door be opened
Schalten Sie die Maschine nach Gebrauch wieder aus
Clean the tumble dryer filter after each use (see photos below)





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